Customer Testimonials

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Google Sep 28, 2023

A big shout out to Dylan Sears who worked through part of his lunch to get us back on the road again.

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Google Sep 25, 2023

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Google Sep 19, 2023

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Google Sep 19, 2023

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Google Sep 17, 2023

Very friendly and the service was great. Very flexible scheduling, and they accommodated me with pick up and drop off while I was at work. This took a load off of me and was greatly appreciated.

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Google Sep 17, 2023

My husband and I went in on my 35th birthday 9/14, to find out info about buying a vehicle. Johnny and Amber went above and beyond to put me in my 2020 Jeep Grand Cherokee Limited. They were amazing, made me feel like part of the family. I’ve already recommended them to family and coworkers. Amazing.

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Google Sep 14, 2023

I was looking for a new SUV and looked at my local dealers online. I had already been weighing my options according to mpg and safety options. The Nissan Pathfinder was my pick. I have nothing but good things to say about how I was treated by the staff, especially Bella. She was very attentive and I would recommend her as a salesperson to anyone. Thanks again.

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Google Sep 13, 2023

Work was completed in timely manner. Very professional! All the staff were very helpful and friendly! We love it here!

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Google Sep 13, 2023

It was wonderful! Amber Kendall was amazing!!!

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Google Sep 10, 2023

Caitlin is so good at her job she got me to trade in my car after only four months for a new one and got me a way nicer, newer, and better car for even cheaper than then first one!

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Google Sep 4, 2023

The staff was so friendly! I went in because of a recall on my car. The repair was done and they also checked for other maintenance that needed to be done. In doing so, they found an air filter that needed changing. I have my car serviced religiously at another dealership, so I was pleasantly surprised that they found this issue.

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Google Aug 27, 2023

What a great group of people to deal with. They were very professional, personable, very honest, I really can't say enough. Bella and Amber were just just wonderful to work with and they made it seemless. And I now have a brand new 2023 Nissan Sentra. I would highly recommend them and they will be my dealership for life.

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Google Aug 18, 2023

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Google Aug 17, 2023

Amber and Olivia were amazing. Best car shopping experience I have ever had.

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Google Aug 10, 2023

Cedric could have sold me a used vehicle instead he took patience and worked with me to get me a nice new vehicle. He gave great service.

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Google Aug 10, 2023

Loved It💕💕 This is Mrs. Tonia Cook. I was blessed to have her as a Service Advisor today. She was prompt, communicative, and so very pleasant. Customer service was outstanding and y'all should go see them. They have a spacious waiting area and offer refreshments while you wait. Thanks for the gr8 work you guys did. 5 Sparkles from me✨✨✨✨✨😁😁

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Google Aug 8, 2023

Amazing, prompt service!!! Enjoyed meeting several friendly faces.

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Google Aug 8, 2023

Caitlin was amazing as always. I always come to her when I want a perfect, car buying experience and she never disappoints 🙂

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Google Aug 2, 2023

Caitlin Cole will go above and beyond to ensure you get a vehicle. She even co-signed with me!

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Google Aug 1, 2023

I would recommend anyone to go see Amber at Step One automotive. She was so helpful and also the friendliest.

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Google Jul 15, 2023

I believe in giving praise when praise is due. I was very thankful and very well pleased with my awesome sales persons at this dealership. Amber Kendell listen to what I was looking for and the price that I could afford. She was very friendly, kind, and did not push me into doing something that I did not want to do. Hats off to this sweet lady. If you need a vehicle Amber Kendall is the one you need to go see at Nissan Andalusia. She will take care of you just like she did me. I got what I ...

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Google Jul 4, 2023

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Google Jun 30, 2023

Purchased 2023 Nissan Kicks. Awesome crew at Nissan Andalusia especially Brandon and Ms Sandy. Great transaction all around!

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Google Jun 25, 2023

Patrick Broder is our salesperson of choice. As usual, he did a phenomenal job managing our purchase. All the staff were extremely friendly. We will be lifelong customers.

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Google Jun 1, 2023

Patrick is the best, goes above and beyond to make sure your secure in your new purchase and if he doesn't have what you're looking for, he wont stop till he finds it. Would not do business with anyone else ! love my Altima and my Titan #Nissan #PatrickRocks

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Google May 27, 2023

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Google May 26, 2023

The best buying experience I’ve had! Mrs Amber was the best to work with. She made everything easy and I would 1000 percent recommend her for anyone looking to find their dream vehicle.

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Google May 22, 2023

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Google May 21, 2023

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Google May 20, 2023

Amber Kendall is great always goes above and beyond to help. Truly wonderful service always treated good by everyone. Feels like family!

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Google May 18, 2023

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Google May 14, 2023

Well Carlin was our sales lady and let's just say she's an absolutely wonderful person, her heart is as beautiful as she is!!! She helped us so much getting this Nissan kicks, she even knew how much it meant to us that we all cried during the test drive lol. If y'all ever loose her y'all will loose the best employee and best person ever!

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Google May 10, 2023

Johnny Duggan is my man for car sale experiences. I have used him for years.

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Google May 9, 2023

Great customer service and friendly staff.

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Google May 8, 2023

Never had a problem getting my vehicle service

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Google May 5, 2023

If you are looking for a polite, yet sassy salesperson go see Caitlin! She was fun and professional throughout the whole process. I wasn't able to make it to the dealership so we handled the entire deal via phone, and she had the vehicle delivered to my house. The car arrived just as described. Thank you Caitlin!

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Google Apr 25, 2023

The whole team went up and beyond my expectations I love what they have done for my wife and I, plus Patrick (aka Pastor Bob) is great salesman he worked very hard to get us into a car and we would do more business with when needed

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Google Apr 24, 2023

The only reason not to return for service is that it is too far from home!

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Google Apr 21, 2023

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Google Apr 13, 2023

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Google Apr 11, 2023

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Google Apr 10, 2023

Patrick was amazing. The speed, kindness, service and entire experience was exceptional.

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Google Apr 5, 2023

They were friendly and professional. They completed the job in a timely manner. I was very pleased with the experience.

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Google Mar 24, 2023

It was easy and pleasant

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Google Mar 17, 2023

The service dept was extremely helpful and courteous

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Google Mar 15, 2023

We recently bought a 2021 Nissan Murano from Johnny Duggan. We always go back to Johnny because he will work to get you the best deal he can. He waited for me to get there and then stayed late to finish the deal. I could not have asked for it to have been any easier to buy a car. I love my new ride and love dealing with Johnny!!!

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Google Mar 13, 2023

Great service department!!! The ladies at desk were very helpful to get recall notice done and answered all my questions professionally and very knowledgeable!!

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Google Mar 10, 2023

They did a excellent job diagnosing the problem and fixing it quickly.

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Google Mar 4, 2023

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Google Mar 4, 2023

They were very helpful listened to what I was looking for and done everything to get me what and where I needed to be with everything I desired they were truly awesome

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Google Mar 3, 2023

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Google Feb 26, 2023

Johnny Duggan is the best in the business. What an asset your company has with him.

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Google Feb 17, 2023

The staff was very friendly and knowledgeable. Maintenance tech took extra time to speak with me about my issue and upcoming schedule that I need to follow.

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Google Feb 9, 2023

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Google Feb 3, 2023

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Google Feb 2, 2023

Michael Lockhart was great handling my deal. was in constant contact over the phone. Patrick did a great job also. Thank you all so much for all the help. I love My Rouge

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Google Jan 15, 2023

I had the best time everyone was really friendly and helpful found what I was looking for

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Google Jan 10, 2023

Great experience and sales team!

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Google Jan 8, 2023

Amber Kendall was amazing. She worked around my work schedule and we talked over some options on the phone. She went above and beyond to make sure I got exactly what I wanted. The sales process was seamless and easy. Thanks to Amber we took another step towards the life of our dreams. She was my first choice and I’d highly recommend her to anyone looking for the perfect vehicle.

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Google Dec 27, 2022

Amazed by how quick and professional the team was! Thank you!

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Google Dec 21, 2022

Patrick Broder and Johnny Duggan were superb. I like things to go quickly and efficient, and I can brag on these two enough. They were thorough, courteous, and extremely lovely to work with!!

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Google Dec 17, 2022

When I walked into the service area I was met by a friendly staff who helped me right away. I had no appointment and needed an oil change - I’m from out of state- They got me right in and I was out of there in no time 🍻

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Google Dec 4, 2022

Patrick really made sure I had a wonderful buying experience. After my purchase he even showed me how to use the App and went over features, and helped to connect the Bluetooth to my new Rogue. From start to finish everyone there was great and accommodating.

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Google Nov 24, 2022

Amber Kendall was the sales person that I used while being there. She is absolutely amazing. This is my second purchase from Nissan in Andalusia. The staff there is so welcoming and always trying to help out even if they are not the ones selling you the car. They literally welcome you with open arms as soon as you walk in the door. They also off you something to drink. They just over all try to make you as comfortable as possible. They go above and beyond that is for sure. Which is why I will not do business with ...

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Google Nov 11, 2022

Checked on recall great service!!!

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Google Nov 7, 2022

I live 170 miles from the dealer so I won't be going all the way over there for service. I chose this dealer because they had the truck I wanted. Turns out it was a great choice.

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Google Oct 23, 2022

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Google Oct 4, 2022

Had researched buying a new Kicks online. Many dealerships claimed they had cars on the lot, but in actuality they were "in transit" and not available. Andalusia said they had 2 and they actually did have two! I talked to Patrick before making the 1.5 hour drive to the dealership and he confirmed the price of the car, which had no additional fees except for a ding and fabric warranty. Got there and took the test drive, bought the car, did the paperwork and everything went smoothly. Nice folks, the F&I lady was funny and sweet and I'...

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Google Oct 2, 2022

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Google Sep 29, 2022

5 stars all day. Very good people. Thanks for the help.

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Google Sep 23, 2022

Taylor Whitman helped my fiancé and me find a car a few days ago and the entire experience was wonderful! We are first time car buyers and she made sure we knew everything there was to know, and answered questions before we had to ask! Another couple came in and was also helped by her while we were doing the paperwork and she balanced her attention between us greatly! We also found the perfect car for us with a great payment plan and insurance! detailing did an awesome job with the car before we left and Taylor checked in with ...

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Google Sep 23, 2022

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Google Sep 2, 2022

I would highly recommend dealing with Walt Massey Nissan,...now called "Nissan Andalusia." Our salesman, Johnny, made this an incredibly easy experience for our new 2022 Pathfinder purchase. We were in and out of there in under an hour, the paperwork was already prepared ahead of time, vehicle was prepared, etc. We had been searching for a 2022 Pathfinder in a specific package/color all over the Southeast, and we finally found one being shipped to Nissan Andalusia. We immediately contacted the dealership, and Johnny made the whole process extremely pleasant from there. He kept us informed through the entire ...

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Google Aug 17, 2022

Service was awesome, I was greeted as soon as I entered the building. And my keys were taken and my car began being serviced. Everyone was nice and professional and everything was clean. Awesome service, thank you

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Facebook Jul 14, 2022

Best service in town up and down and all around! Thank you Walt Massey!♥️♥️♥️

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Google Jun 28, 2022

I came in looking for a cheap used vechile for work with high payments and high interest and what they were able to get me was a brand new car with reasonable interest and great monthly payments that included and bunch of warranties and gap insurance. Was by far the best experience at a dealership

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Google Jun 18, 2022

We were traveling from the coast to Birmingham to drop off our grandchildren and noticed a vibration from the underside of our vehicle. We stopped at this dealership and spoke to Brittany in the service department. Despite being extremely busy and not having an appointment they quickly had it on a lift to take a look. All we could identify was missing plastic fasteners as the possible culprit. Dustin was the technician that looked the vehicle over and was extremely customer oriented and knowledgeable. I would have him work on any vehicle I owned if I had issues. This dealership ...

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Facebook Jun 15, 2022

Investment is the best way to generate more income for yourself, trading and investing on a top-notch platform with a trustworthy, dependable and steadfast Forex trader like Mrs Elizabeth Bays, I earned a profit of 30%-100% daily and a total of $7,000 after 7 days of effective trading and mining on my account. With the minimum capital of $500, I watched my profit grow daily until I made my withdrawal successfully through the market. The time and efforts you had put into this work that is beyond excellence. Take my cordial thanks! You are really an efficient, organized and result-oriented woman, I strongly ...

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Google Jun 11, 2022

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Google Jun 11, 2022

Go see Amber she is great!

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Google May 31, 2022

Second time buying a car through Caitlin at this lot. She’s knowledgeable and also has the skill set to connect with you on a personal level while shopping. If you haven’t shopped at Walt Massey yet and had Caitlin help you, you’re missing out! Highly recommend to anyone!

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Google May 31, 2022

I was very impressed with Walt Massey Nissan of Andalusia. A professional staff and they didn’t inflate the price (thank you Patrick). Thanks a million Walt Massey Nissan… You guys rock!!!

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Google May 28, 2022

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Google May 28, 2022

We had Caitlin as our sales person when purchasing our vehicle. She was absolutely phenomenal and well educated on the vehicles on the lot. Because of her we were able to get into the vehicle I have wanted for so long.

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Google May 17, 2022

I had the best experience purchasing my 2022 Nissan Kicks with Amber. She was so helpful in making sure that buying a car didn’t disrupt my life by bringing the car to my work so I could test drive it. She managed to get me the car of my dreams for a price I could afford and brought a smile to my face the whole time. Thank you Amber and Walt Massey for helping me get my new ride 🙂

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Google May 10, 2022

The service experience is always above average at Walt Massey Nissan, Andalusia, AL. from those who schedule appointments, to the kind greeting from Tonia with a beautiful smile, to the service techs who are always friendly, helpful and prompt. Every visit I have with them, either service or sales, is great.

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Facebook May 3, 2022

great salesman, excellent service,

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Google May 1, 2022

Amber was very helpful!! She helped me find the car that was absolutely PERFECT for me! I told her how awful my first experience was with buying a car from a different dealership so she made sure I was comfortable, informed, and had a really good look with the car before I made a decision. Amazing customer service, I felt like I had know her for years! Definitely ask for Amber Kendall, she’s a awesome and will take great care of you

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Google Apr 24, 2022

We purchased a 2022 Nissan Kicks. Amber was a great salesperson and they treated us right. No high pressure.

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Google Apr 13, 2022

Great service and outstanding dealership to work with.

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Google Apr 13, 2022

My experience is always a good one at Massey’s. Johnny Duggan is a great salesman and takes care of his customers. We have bought our last few cars there because of him. Customer service is A+, and selection of vehicles choice is a good variety.

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Google Apr 10, 2022

It was enjoyable from start to finish.

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Google Apr 7, 2022

Our salesman Johnny was AMAZING!! I have to say that this was by far our best car shopping experience. Johnny is a true gentleman. He located the car we had been looking for and we couldn’t be more thankful for his dedication to help us. This has been the best personal customer service we have ever experienced!

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Google Apr 6, 2022

Want to give Johnny Duggan a big shout out for helping my daughter find a great dependable car that will fit into her budget. Johnny and Brad Boothe went out of their way to help us and I certainly do appreciate it

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Google Apr 1, 2022

From start to finish the personnel from Massey were top notch. I would recommend them.

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Google Mar 30, 2022

Brad booth went above and beyond thank you Brad

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Google Mar 28, 2022

Awesome

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Google Mar 25, 2022

Marissa did an excellent job getting me in a vehicle! She did it quick and made the process so easy. Thankful me and my children can ride safely now!!

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Google Mar 15, 2022

Walt Massey in Andalusia gets two thumbs up from me!!! Mr Johnny Duggan was very helpful in making my purchase of a 2022 Nissan successful!!! The whole experience was great and we all know the stress of buying a new car! I would recommend anyone to stop by here for all your car buying needs!

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Google Feb 26, 2022

On time great friendly service every time


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